BUSINESS NEEDS
Real-World Management
Data Science & Technology Skills
Digital Skills
Business & Finance Skills

- Get an overview of female leadership landscape
- Increase self-awareness and identify development areas
- Build a tailored leadership development plan
- Create a sense of community through deep conversations
13 weeks
Online
5 x 90 minute sessions

- Increase employee engagement and retention
- Improve your leadership skills to drive productivity and stronger company culture
- Contribue more effectively to the team and the organization
- Learn coaching skills that empower teams and improve performance
13 weeks
Online
variable

- Archetypes of real-world ML applications
- Data quality and quantity importance
- Designing good model evaluation metrics
- Behavioural testing for ML models
- How MLOps practices evolve as a function of team and company maturity
- Logging and monitoring infrastructure for ML applications
- Data and concept drift in Machine Learning
- ...
4 weeks
Online
5-7 hours per week

- Create and use the data structures such as DataFrames and Series
- Reading and writing to files from a DataFrame
- Transform a series or DataFrame
- Visualize data in a Series or DataFrame
- Perform statistical analysis, and
- Build a larger project using all these functionalities
- Ndarray manipulation
- ...
4 weeks
Online
5-7 hours per week

- Basics of Neural Networks
- Computer Vision and Metrics
- Natural Language Processing (NLP)
- GANs (Generative Adversarial Networks)
4 weeks
Online
5-7 hours per week

- Introduction to Regression
- Introduction to Classification
- State of the Art and common input modalities
- Advanced models & project planning
4 weeks
Online
5-7 hours per week

- Dbt principles and dbt project
- Model layers and dbt tests
- Dbt macros, packages, and DAGs
- Dbt exposures and deployment
4 weeks
Online
5-7 hours per week

- Python Fundamentals
- Loops & Lists
- Strings & Dictionaries
- Object-oriented Programming
4 weeks
Online
5-7 hours per week

- PyTorch Lightning
- Intro to Deep Learning
- Word Vectors
- Multilayer perceptron (MLP)
- Recurrent Neural Network (RNNs)
- Long Short-Term Memory (LSTMs)
- Named-entity Recognition (NER)
- ...
4 weeks
Online
5-7 hours per week

- Understanding Data Quality
- Deep Learning Workflows and CI/CD
- Iterative Annotation with a Human-in-the-Loop
- Model Maintenance and Repair
4 weeks
Online
5-7 hours per week

- Basics of search engine relevance, query processing, and result aggregation
- Relevance, ranking, diversity - how they all fit together
- Content classification and annotation using rules, such as regular expressions
- Fundamentals of machine learning for content classification
- Fundamentals of query understanding
- Combining query understanding with retrieval and ranking
4 weeks
Online
5-7 hours per week

- Identify and reflect your own personal strengths using theory and models to identify areas of personal development as a future leader and manager
- Reflect on your own values and qualities, evaluating these against the literature base of current healthcare leaders and managers
- Explore the theory of leadership and management, analysing the necessary characteristics of a modern healthcare leader and manager
- Investigate the complexity of leadership and management in the healthcare environment, appraising the differences required for effective teamwork
10 weeks
Online
5 hours per week

- Demonstrate an understanding of the role of project management within organisations to deliver successful change
- Demonstrate competence in planning a project within a given organisational context
- Investigate the application of project management methodologies and techniques used to organise and plan project time, cost, resources, and people
- Explore how cultural, communication, leadership and teamwork affect international project management
10 weeks
Online
3-5 hours per week

- Data analysis
- Business analytics
- Excel
- SQL
- Decision making
- Problem solving
- Communication
- ...
12 weeks
Online
4 hours per week

- Define what objects are and how they are used
- Articulate how to manage data and data quality
- Recognise how to manage leads, opportunities, accounts and contracts
- Articulate how to run reports and create dashboards
4 weeks
Online
4 hours per week

- History of assessing people at work, and how we assess them, when and why
- Explain the role of ethics in the recruitment, selection, and development process
- Get a deep understanding on the types of reliability and validity assessed during test development and validation along with their meaning
- Identify the legislation which should be adhered to when assessing people at work
- Look at the advantages of assessing people at work
2 weeks
Online
3 hours per week

- Summarise the main machine learning and artificial intelligence technologies
- Describe how to move from data to knowledge that you can use to inform your decision-making
2 weeks
Online
3 hours per week

- Recognize key capabilities of Salesforce
- Identify administration fundamentals and how to set them up in Salesforce
4 weeks
Online
4 hours per week

- Demonstrate a comprehensive understanding of security concepts and protocols
- Critically evaluate the role of a security policy for protecting information assets
- Demonstrate a systematic understanding of IT governance that relates to information security
10 weeks
Online
8 hours per week

- Understand and critically evaluate key strategic digital marketing concepts
- Critically evaluate the impact of social media on online consumer behaviour
- Conduct a critical analysis of contemporary digital marketing strategies
10 weeks
Online
10 hours per week

- Describe and discuss the characteristics of Artificial Intelligence (AI) and its impact on busines
- Identify and evaluate the social, legal and ethical dilemmas
- Understand how AI and its technologies are applied ethically within a business context in support of business
10 weeks
Online
8 hours per week

- Explore the basic requirements of network defence management
- Dive into the history of information technology (IT) and information systems (IS)
- Master the basic rationale for network defence
- Learn the layers of network defence management architecture and how to manage them before, during and after an event
- ...
10 weeks
Online
8 hours per week

- Study the difference between marketing planning, strategy and tactics, and how to implement key strategic marketing frameworks
- Familiarize with the tools needed to analyse marketing intelligence, including environmental analysis and marketing frameworks
- Examine the development of appropriate product or service combinations for different consumer groups
- Get a first insight of the elements of a brand and building sustainable brand relationships with customers
- ...
10 weeks
Online
8 hours per week

- Critically evaluate approaches to workplace motivation and engagement
- Critically review contemporary themes in relation to teams and group relations
- Critically review themes within organisational relations and the effect of management strategies
- Apply skills in searching for business information
10 weeks
Online
10 hours per week

- Critically evaluate theories of leadership
- Critically evaluate contemporary themes in relation to strategy
- Evaluate and apply strategic leadership theories in an international, industry and organisational context
- Demonstrate business report writing skills through application of theory and practice
10 weeks
Online
10 hours per week

- Explore different types of workplace training and the methods practitioners use to inform training design and implementation
- Analyse the processes necessary to create a successful training programme
- Consider the individual within the context of training – addressing learning styles and skill acquisition
- Understand and explore best practice methods in training evaluation, and the barriers surrounding training transfer
10 weeks
Online
8 hours per week

- Get an understanding on current theory & practice in organisational psychology, relevant to employee well being
- Critically evaluate issues that arise in explaining behaviour and experience at work
- Learn about methods for measuring or assessing employee wellbeing
- Practical methods and approaches to designing and identifying interventions and strategies in line with ethical and legal requirements
- Apply evidence within ethical guidelines with sensitivity and integrity
10 weeks
Online
10 hours per week

- Programming language Java
- Hands on experience working with Java
- Traits and tactics for high-performing developers, including career pathways and key certifications
6 weeks
Online
10-15 hours per week

- Introduction to programming, developing and manipulate date with Python
- Design an API through the application of Python
- Develop knowledge of solutions architecture and cloud computing via programming tasks
6 weeks
Online
10-15 hours per week

- Visualisation fundamentals
- Develop powerful exploratory and explanatory visulisations, dashboards and data stories utilising Python
6 weeks
Online
10-15 hours per week

- Introduction to software development practices and popular programming languages.
- Learn the agile working practices and its role in application development, before learning and applying HTML, CSS aand Python to build basic applications and websites.
6 weeks
Online
10-15 hours per week

- Get a practical expertise in email marketing
- The fundamentals of CRM platforms
- Develop the skills and knowledge that will help you to secure employment
6 weeks
Online
10-15 hours per week

- Fundamentals of programming and what is involved in a programming role
- Fundamentals of the most common programming languages and their respective use cases and applications
- Developments of cloud computing and solutions architecture
- Focus on the basics of Python, programming in Python
6 weeks
Online
10-15 hours per week

- Build simple applications across a variety of common business use-cases, including data analytics, websites and graphic user interfaces
6 weeks
Online
10-15 hours per week

- Develop the foundational knowledge that underpins the end-to-end Design Thinking process
- Learn how this practice connects to UX design in a business context
- Apply this knowledge to develop user-centered business model design and value proposition design
6 weeks
Online
10-15 hours per week

- Complete activities aligned to UX design business practice such as journey mapping, service design, and understanding people and culture through personas.
- Use UX design to cover planning methodologies, driving innovation, creativity and strategy through UX design
6 weeks
Online
10-15 hours per week

- Underpinning an effective CX strategy to complete and dynamic customer data
- Prepare to sit Salesforce Administrator Certification
6 weeks
Online
10-15 hours per week

- Agile working practices
- How to effectively implement them in an organisation
- Use tools for Agile project management, and effective change management strategies
6 weeks
Online
10-15 hours per week

- Learn to define strategies for digital presence and campaigns.
- Become familiar with the basics of SEO, pay per click (PPC), website optimisation, and leveraging Google analytics and email marketing.
6 weeks
Online
10-15 hours per week

- Define and execute a digital marketing strategy
- Learn the principles of leadership in the digital economy and business ethics
- Gain an understanding of the future of AI and automation, including chat bots and new ways of working to optimise success
6 weeks
Online
10-15 hours per week

- Engage with critical methodologies to design and optimize customer experiences
6 weeks
Online
10-15 hours per week

- Learn the importance of effective product development
- Learn how products are managed from planning, to development, though to launch
- Investigate market insights like the Business Model Canvas and Value Proposition Canvas, by applying them to a real-world scenario
6 weeks
Online
10-15 hours per week

- Develop essential knowledge, practical skills and hands-on experience in :
- Designing and developing cloud-based solutions architecture
- Prepare to sit the AWS Certified Solutions Architect - Associate exam
6 weeks
Online
10-15 hours per week

- Overview of strategic product management
- Create a product development and delivery plan that delivers a competitive advantage and customer value
6 weeks
Online
10-15 hours per week

- Develop skills across advanced statistics and leveraging R for data science
6 weeks
Online
10-15 hours per week

- Business case for cloud computing, cloud computing best practice case studies and the key skills required for a successful cloud first organization
- Investigate the services offered by leading cloud providers
- Complete a range of activities and lab exercises focused on the configuration and deployment of cloud service
- Preparation to sit the AWS Certified Cloud Practitioner exam
6 weeks
Online
10-15 hours per week

- Accelerates the ability to leverage data to solve complex business challenges and develop their data visualisation and storytelling capabilities with Tableau dashboards
6 weeks
Online
10-15 hours per week

- This course introduces learners to inform and lead strategic business decision making :
- Machine learning
- Predictive modelling
- Data-science decision making process
6 weeks
Online
10-15 hours per week

- Develop capabilities in data analytics by :
- Data wrangling
- Statistical analysis
- Spreadsheets
- SQL
6 weeks
Online
10-15 hours per week

- Fundamentals of financial analysis for business performance
- Applied financial accounting fundamentals, budgeting and finance analytics and basics of data driven decisions for business performance
6 weeks
Online
10-15 hours per week

- Complete advanced financial analytics :
- Data driven investment decision making
- New market option strategies appraisal
- Narrative and quantitative financial analyses and disclosures, using vizualisation and storytelling
6 weeks
Online
10-15 hours per week

- Maximise engagement, performance and overall organisational effectiveness
- The foundation for managing digital transformations within an organisation
- Get a clear introduction to practical approaches for implementing these concepts in both operational and leadership contexts
- Unpack your leadership styles that can support organisations
6 weeks
Online
10-15 hours per week

- Learn about the cybersecurity landscape, including basics of ERM, legal and regulatory compliance requirements
- Develop a cyber security strategy plan based on organisational requirements that includes preventative and responsive measures within the context of organisational requirements and risk landscape
6 weeks
Online
10-15 hours per week

- Develop essential knowledge, skills and ways of working in the digital economy
6 weeks
Online
10-15 hours per week

- Origins of Agile in software development
- Learn how it has evolved to a popular approach to project management across numerous industries
- Common Agile frameworks of Scrum, SAFe and Kanban will be compared, as well as explorations of well-known brands and their shift to Agile ways of working.
6 weeks
Online
10-15 hours per week

- Influencer les situations commerciales
- Créer l’avantage concurrentiel
- Développer son activité commerciale
- Améliorer votre expertise financière
- Explorer les outils financiers au service des décisions commerciales
- Analyser les états financiers
- Mettre en œuvre une culture d’entreprise au service des objectifs stratégiques Développer les compétences axées sur le MBA qui abordent les piliers fondamentaux de l’entreprise : stratégie, finance et personnel
- ...
10 weeks
Online
8–12 hours per week

- El entorno estratégico, el kit de herramientas financieras y el factor humano.
- Mediante un enfoque basado en estudios de casos, aprenderá a ampliar la ventaja competitiva de su organización a través de una mejor comprensión de su contexto y entorno de negocios.
- También aprenderá a usar habilidades prácticas de negocios y finanzas para analizar y optimizar las operaciones comerciales. Al final del curso, habrá desarrollado la capacidad de usar perspectivas de comportamiento humano y marcos de liderazgo para influir de manera efectiva en todos los niveles dentro de su organización, y externamente con inversores y consumidores.
10 weeks
Online
8–12 hours per week

- Gain data analysis skills that you can directly apply in your role and organisation, and develop an understanding of how data-driven models can improve your ability to make smarter, more impactful decisions in a fast-paced and uncertain world
- Learn to assess the reliability of data, extract strategic business insights, and use modelling to predict future trends
- Develop data visualisation skills with which to clearly communicate your findings to all stakeholders
- Complete a capstone project to demonstrate your ability to apply your learning and leverage data for insights to inform business strategy and gain a competitive advantage
8 weeks
Online
7-10 hours per week

- Understanding of real estate economics
- Understand the forces that influence the market
- Value property based on its features or income-generating potential
- Develop practical property investment skills set against theoretical frameworks
- Calculate the value of sustainable real estate
8 weeks
Online
7-10 hours per week

- Gain practical skills to apply machine learning to solve real-world problems in your business context
- Machine learning techniques including regression, variable selection and shrinkage methods, classification, tree-based methods
- Matching a suitable machine learning technique to a particular problem to make accurate predictions and inform business decisions
8 weeks
Online
7-10 hours per week

- Make more informed managerial and investment decisions
- Develop a deeper understanding of financial reports and the ability to make more informed contributions
- Critically evaluate investment projects and opportunities
- Speak the international language of business and finance
6 weeks
Online
8–12 hours per week

- Measure and improve marketing performance
- Transform raw data into meaningful insights about your customers' behaviour
- Visualise data, understand customer sentiment, and predict customer behaviour
- Gain highly marketable Python and data storytelling skills
6 weeks
Online
8-10 hours per week

- Explore the evolution and the trends of digital human resource management, the ethical considerations of adopting a digital strategy
- Use data and technology to inform workforce and business decision-making
- HRM business challenges
- Assist the digital transformation of HR practices at an organizational, individual level
8 weeks
Online
8-10 hours per week

- Gain a structured, scientifically informed process to making better decisions
- Develop the expertise to recognize blind spots in your decision-making
- Build intuitive decision-making abilities
- Understand how to leverage the diversity, experiences, and insight of others
6 weeks
Online
7-10 hours per week

- Grow your analytical skill set with text analysis techniques
- Identify semantic structures and subjective information
- Gain practical experience using prominent programming software
- Understand the entire text analysis process from start to finish
8 weeks
Online
8-10 hours per week

- Gain data analysis skills
- Develop an understanding of how data-driven models can benefit
- Learn to assess the reliability of data, extract strategic business insights
- Develop data visualization skills
- Complete a capstone project to demonstrate your ability to apply your learning to inform business strategy and gain a competitive advantage
8 weeks
Online
7-10 hours per week

- Benchmark your business against competitors and respond to disruption and competition strategically
- Define what makes your business unique
- Explore design thinking as a strategy to foster consistent innovation
- Learn to use blue ocean strategy to enhance your competitive positioning
- Draft a strategic innovation plan
8 weeks
Online
6-8 hours per week

- What service automation technologies do, and how to apply them strategically within your business
- Be aware of the challenges in the implementation of these technologies
- Ethically deploy automation technologies for social good
- Learn the factors necessary for the implementation of these technologies at scale
6 weeks
Online
8-10 hours per week

- Gain a practical understanding of fundamental financial and managerial accounting concepts
- Develop your ability to analyse income statements and balance sheets
- Explore insights into the costs, efficiencies, and profits of a company
- Design incentive, monitoring, and feedback systems that can help drive performance, and achieve goals
8 weeks
Online
7-10 hours per week

- Gain the tools to critically examine the changing regulatory environment and how it affects you
- Develop a contextualised understanding of regulation and its underlying principles
- Get in-depth insight into the field of regulation
8 weeks
Online
7-10 hours per week

- Learn how to put strategies in place for potential risks to your organization
- Gain a perspective on risk and crisis management
- Analyse the potential impact of risks in organizations
- Learn how to effectively apply theories and tools to current trends
- Understand accountability, transparency and blame in crisis management
8 weeks
Online
6-8 hours per week

- Gain a multi-disciplinary perspective on the impact of technological disruption
- Discover how automation are reshaping business, society and politics
- Develop an understanding of the vulnerabilities and legal frameworks at work in digital networks
- Investigate the role that public policy and regulatory frameworks can play
- Identify response strategies for disruptive technological
8 weeks
Online
8-10 hours per week

- Learn what constitutes a social problem and how to approach finding a solution for it
- Understand the key organisational considerations for growing a social enterprise
- Gain an essential understanding of funding / financing tools
- Learn about the ecosystem and the role that government, business, and non-profit organisations play within it
8 weeks
Online
7-9 hours per week

- Gain a toolkit of tried and tested techniques you can use in any negotiation
- Understand your personal negotiation style, learning how to analyze
- Strategies to resolve conflict during a negotiation
- Explore the impact of subconscious bias, culture and nonverbal communication in a negotiation
6 weeks
Online
7-10 hours per week

- Learn to inspire and motivate employees
- Develop goal setting and rewards techniques to enhance your management skills
- Manage team talent and careers
- Lead teams and manage performance effectively
- Navigate virtual and flexible work
- Learn techniques for managing people across organizational and national boundaries
- Enhance team well-being at work
8 weeks
Online
6-9 hours per week

- Discover your authentic leadership strengths
- Explore the transformational and transactional model of leadership, and identify ways you can apply elements
- Learn how to drive change through collaboration, communication, and influence
8 weeks
Online
6-8 hours per week

- Key Economic Principles
- Create the competitive advantage
- Grow your business activity
- Improve your financial expertise
- Explore financial tools for business decisions
- Analyze financial statements
- Leadership
- ...
10 weeks
Online
8–12 hours per week

- Développer ses qualités personnelles au profit de l’équipe dans un esprit entrepreneurial
- Pilotage de la stratégie commerciale : mettre en œuvre l’activité marketing
- Stratégie et finance : déployer une stratégie et gérer des ressources financières
- Management d’équipes et leadership
10 months / 3 days of training per month
Hybrid
10 hours per week

- Stratégie et environnement macroéconomique
- Finance managériale
- Pilotage de la performance
1 week+ e-learning
Hybrid
10 hours per week

- Créer l’engagement et la motivation de l’équipe.
- Communication managériale
- Posture managériale
- Management de projet innovant
1 week+ e-learning
Hybrid
10 hours per week

- Mener les entretiens : objectifs, stratégie, motivation
- Prévenir et résoudre des conflits
- Définir et déployer une stratégie de gestion des compétences
- Manager une équipe & organiser le quotidien : KPI, Objectifs, Planification…
- Accompagner le changement
1 week+ e-learning
Hybrid
10 hours per week

- Réaliser un benchmark concurrentiel
- Déployer la stratégie d’une unité opérationnelle
- Concevoir et déployer un plan marketing
- Piloter l’activité commerciale d’une business unit :
- Planifier les actions
- Déterminer les moyens et outils
- Identifier les leviers de négociation client
- ...
1 week+ e-learning
Hybrid
10 hours per week

- Develop your understanding of marketing in the context of a business and learn a framework to think about concepts
- such as segmentation, value propositions, and metrics
- Learn why branding is crucial at every step of the customer journey and how to use content marketing to attract an audience by creating and distributing exciting digital content.
- Learn the best tools to collect, understand, communicate, and gain insights from data in the realm of digital marketing
- Learn about different social media platforms, and gain insight into how online ads work and how companies can retarget customers for successful results
18 weeks
Online
15 hours per week

- Learn how to conduct the typical job functions of a junior Salesforce Administrator through Salesforce user management, platform customization, user interface configuration and custom app creation
- Utilize increasingly complex Salesforce functionality as a CRM system administrator by translating business requirements into functional specifications, configuring custom features, and advanced capabilities
- Build on your knowledge of fundamental Salesforce administrator skills to analyze business processes and optimize
- workflows in an applied business context
18 weeks
Online
15 hours per week

- Learn the foundations of project management using Asana, from the project life cycle to essential processes and
- methodologies
- Learn techniques for monitoring a project, and for managing work and deliverables throughout a project’s life cycle to
- reduce risk and ensure a high quality outcome
- Explore fundamentals of Agile, including frameworks such as Scrum, Kanban and XP, while learning how to conduct daily
- standups and other key ceremonies to manage a technical project
18 weeks
Online
15 hours per week

- Understand analytics in the context of a business and learn how to clean, visualize, and analyze data and communicate data insights to stakeholders
- Learn the fundamentals of SQL and how to identify the role and structure of relational databases as they apply to
- data analytics
- Explore the role and application of data visualization in the data analysis process using Tableau
- Learn the fundamentals of foundational Python programming and data specific libraries and how to debug, organize,
- refine, and refactor your code to produce more efficient and elegant code typical of an industry data professional
24 weeks
Online
15 hours per week

- Describe a comprehensive range of coding technologies, practices, and applications
- Experiment with a coding environment
- Design a simple coding solution to a given problem
- Apply a range of practical coding concepts
- Synthesise a range of practical coding skills
10 weeks
Online
10 hours per week

- Stakeholder management
- Risk management
- Planning and scheduling
- Balancing scope, time and quality
- Project leadership and teamwork
- Prepare a business case
- Resource management
- ...
8 weeks
Online
3 hours per week

- Critical analysis
- Engaging with uncomfortable knowledge
- Tolerance of ambiguity & ambivalence
- Ethical awareness
- Leadership
- Influencing
- Management
- ...
12 weeks
Online
13 hours per week

- Applying behavioural insights
- Creating a change strategy
- Applying design thinking principles
- Critical thinking and analysis
- Emotional intelligence
- Decision making
- Developing resilience
- ...
12 weeks
Online
13 hours per week

- Analysing and framing problems
- Influencing people
- Informed decision-making
- Working inclusively
- Self-reflection
- Organising tasks in a collaborative environment
- Managing performance
- ...
10 weeks
Online
10 hours per week

- Learn the grammar, syntax, and vocabulary necessary to advance your English skills
- Apply your English skills to work specific contexts qnd your career growth
- Learn how to express opinions, points of view, and recommendations in various contexts
- Practice effective communication via debate and discussion across numerous relevant subject areas
- Develop tactics to successfully communicate in diverse environments
Access for one year
Online
Self-paced

- Learn how to discuss proper hygiene in a healthcare facility
- Give residents and their families the support they need
- Practice encouraging residents to move while helping them maintain functional independence
- Learn how to respectfully communicate with residents and staff members
- Learn key vocabulary related to cancer, diabetes, obesity, and more
Access for one year
Online
Self-paced

- Understand the types of banks and the differences between them
- Know the différencies between capital markets, raising capital and companies going public
- Recognize the role of advisory services in investment banking
- Be aware of the responsibilities of asset managers and the roles within the division.
Access for one year
Online
Self-paced

- Knowing the basics of accounting
- Master mains aspects of banking: lending, credit, interest rates
- Understand how insurance policies work
- Explore different types of investments and mutual exchanges
Access for one year
Online
Self-paced

- Learn how to deliver excellent customer service
- Understand and troubleshoot technical issues
- Manage a meeting from start to finish
Access for one year
Online
Self-paced

- Optimize your time and space when working remotely.
- Understand what collaboration tools are available and best practices for using them.
- Learn to manage and motivate your remote team and handle difficult situations.
Access for one year
Online
Self-paced

- Strengthen your English skills
- Sharpen your speaking skills
- Strengthen listening skills
- Conquer the most intimidating exams
Access for one year
Online
Self-paced

- Categorical data, and the types of numerical data: discrete and continuous
- Create histograms, cross tables and scatter plots
- Calculate the mean, median and mode of a data set
- Understand covariance & correlation, and the important factors of each
Access for one year
Online
Self-paced

- Identifying some of the basic tools used
- Raise your awareness of some of the hazards and risks of manufacturing
- Explore the different types of materials used
- Know key information about working with electricity and electronics
- Learn about large equipment and vehicles
- How to stay safe while working with equipment
Access for one year
Online
Self-paced

- Learn how to accommodate reservation
- Understand people ordering food to go
- Understand how to handle money
- Handling complaints and questions
- Offer and describe different types of food to customers.
- Become familiar with common diets, restrictions, and food allergies.
- Learn about healthy food and the habits
- ...
Access for one year
Online
Self-paced

- Extract key details from meetings
- Understand the main points of a presentation
- Interact over the phones
- Learn how to write and read emails
- Write cover letters and resumes
- Learn how to prepare for job interview
- Managing a company or team
- ...
Access for one year
Online
Self-paced

- Describe roles and responsibilities in an e-commerce warehouse
- Learn about order picking process and ergonomics
- Understand common hazards, solutions, and best practices
Access for one year
Online
Self-paced

- Communicate clearly with teams and individuals to set goals and expectations.
- Understand how to create a workplace that fosters growth and continuous improvement.
- Conduct and deliver written evaluations of current and potential employees.
Access for one year
Online
Self-paced

- Apply IT helpdesk best practices
- Respond to inquiries and complaints
- Learn about different technical instructions
- Learn how to give advice to resolve a problem
- Understand the main points of a work-related presentation
- Extract key details from discussions
Access for one year
Online
Self-paced

- Assist customers with finding and selecting products and handle questions and complaints.
- Keep the store running smoothly by managing the cash register, stocking, and inventory.
- Communicate with coworkers and management about company policies, training, and maintenance and security issues.
Access for one year
Online
Self-paced

- Make and define a company vision
- Build a successful team
- Communication strategies
- Give clear, constructive feedback
- Handling challenging situations
- Prioritize tasks
- Maximize creativity
- ...
Access for one year
Online
Self-paced

- Develop higher-level reading and research skills.
- Apply standard strategies for writing scientific research papers.
- Express yourself effectively in presentations and in writing.
Access for one year
Online
Self-paced

- Make and define a company vision
- Build a successful team
- Communication strategies
- Give clear, constructive feedback
- Handling challenging situations
- Prioritize tasks
- Maximize creativity
- ...
Access for one year
Online
Self-paced

- Software engineering practices
- Software engineering jobs
- Learn what a programming language is
- How to create high quality software
- Learn how to use project management software
- Learn how to organize a meeting
- Learn presentation techniques
- ...
Access for one year
Online
Self-paced

- Get the basics on IELTS
- Improve your listening skills
- Improve your vocabulary
- Prepare your academic reading
Access for one year
Online
Self-paced

- Assist customers with finding and selecting products and handle questions and complaints.
- Keep the store running smoothly by managing the cash register, stocking, and inventory.
- Communicate with coworkers and management about company policies, training, and maintenance and security issues.
Access for one year
Online
Self-paced

- Summarize key principles of telecommunications and economics from textbook excerpts.
- Follow academic lectures and presentations on business strategy and growth.
- Apply theory to practice through case study evaluation and analysis.
Access for one year
Online
Self-paced

- Learn how to receive guests at a hotel
- Learn how to handle issues at a hotel
- Respond to specific requests
- Talk about hotel amenities
- Communicate with housekeeping team
- The roles and responsibilities associated with managing a hotel
- Giving suggestions and directions
- ...
Access for one year
Online
Self-paced

- Learn how to deliver great content and experiences to a community
- Understanding the basics of mobile hardware and software
- Content marketing tools and tactics to engage
- Plan at every level of experience and orchestrate many individual components
Access for one year
Online
Self-paced

- Learn about cross-cultural differences
- Elaborate strategies for adapting to new cultures
- Know the importance of non-verbal communication
- Global differences in spelling
- Get the strategies to enhance your intercultural communication
- Promote collaboration and understanding
- Learn how to maximize opportunities
Access for one year
Online
Self-paced
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